Ask Us! - Information & Research Help

Chat online

Ask questions via real-time, web-based chat with a Librarian and get fast research guidance, brief answers, recommended resources, instantly viewable websites, and a transcript for reference.

• Victorian chat service
  - Your first choice for questions about Victoria - general questions also answered
  - Open Monday-Friday, 1-5pm AEST
  - Staffed by State Library of Victoria reference staff, experts in Victorian information and research
  
  Chat with a Victorian librarian >
  
  
• Australian and New Zealand chat service (AskNow)
  - For general information questions
  - Open Monday-Friday, 9am-7pm AEST
  - Staffed by Australian and New Zealand librarians
  
  Chat with an AskNow librarian >

Email

For more complex questions fill out our online form and get an answer by email.

Fill out the online form >

Phone

Visit

Visit the Library in person - staff in the main reading rooms can help you find what you need. The main reading rooms are:

• Arts Reading Room
• Genealogy Centre
• Information Centre
• La Trobe Reading Room
• Newspaper Reading Room
• Redmond Barry Reading Room.

Post

Post your information request to:

Ask Us!
State Library of Victoria
328 Swanston Street
Melbourne VIC 3000

Fax

Send a fax to Ask Us! on 03 9639 3854.